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I can’t log in or access my subscription—what should I do?

If you’re having trouble getting in, you’re not alone—and we can help.

Updated over 2 weeks ago

Quick things to try

  • Double-check you’re using the same email you signed up with

  • Look for your invite email if you’re in beta

  • Close and reopen the app

  • Update the app to the latest version

If you’re in early access (beta)

Nurture may require a Secret Key to join early access.

Click on Sign Up or Log In

Add email and password, then do phone verification.

Click "Forgot your password" link if you cannot get in.

Still need help? Email [email protected]

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